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PMI EMEA LIM 2019 has ended
Saturday, May 11 • 15:45 - 17:00
#224 - Know Your Audience

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Customer centricity is one of the pillars of PMI’s Play to Win strategic focus. Therefore, understanding who your audience is should be a first step heading into annual planning and incorporating the core services to assure you are meeting the needs of your community.

At the conclusion of this session, attendees will be able to:
1. Explain how understanding your audience can be used during annual planning.
2. Identify tools needed to assure the chapter is incorporating core services into member benefits.

Speakers
avatar for Laura Davidson, PMI-RMP, PMP

Laura Davidson, PMI-RMP, PMP

Leadership Institute Master Class (LIMC) Graduate, Chapter Member Advisory Group (CMAG)
Laura Davidson is an experienced project manager and speaker who has executed projects in the technology and business areas across multiple industries. She is a champion for raising the quality of the end product through effective communication and PM practices.  Laura is a self-proclaimed... Read More →
avatar for Lynn Shannon, PMI-PBA, PMP

Lynn Shannon, PMI-PBA, PMP

Chapter Member Advisory Group (CMAG)
Originally a teacher, Lynn has worked for 25 years on programmes with communications, media and financial industries for major Canadian corporations. She obtained her PMP in 2003 and has been active as a PMI volunteer since. Roles include: BoD roles, PMI-Toronto, including President... Read More →
avatar for Chouaib Barnou

Chouaib Barnou

Chapter Administrator, Region 12, Middle East, PMI
Chouaib has gained an experience of more than Seven (7) years working in various fields “Association Management, Logistics, Visa Facilitation Services”. He is currently working with PMI as Chapter Administrator in Chapter Development Department based in PMI Dubai office. Chouaib... Read More →


Saturday May 11, 2019 15:45 - 17:00
Liffey A, Level 1